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Server Errors & Login Issues

Overview & Navigation

Server Errors & Login Issues

Last updated on 12 Feb, 2026

At times, you may experience brief interruptions when using FundEasy. This happens when our server refreshes, which usually completes within one to two minutes. These interruptions occur more frequently during high site activity.

What to Expect

  • Temporary disconnection or login issues.

  • The need to re-enter your credentials.

  • A "Not connected to server" message.

  • A "Oops! Something Went Wrong" message.

 

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What You Can Do

  • Wait 1–2 minutes and try again.

  • Ensure you are using the latest login link: FundEasy Login.

  • Update your bookmarks to avoid outdated links.

Upcoming Improvements

The need for these server refreshes has been completely eliminated in the new version of our software, which is being rolled out for future events. If you are interested in hosting your next event in our new system you can request a migration here! Until then, if you experience a brief interruption, please retry after a minute or two.

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