How can we help you?
Our Knowledge Base is under construction to better serve you! If you can't find a category you've used in the past, use the search bar below to search for specific articles which may have moved to a new category!
Featured Articles
Crowdfunding FAQ
Campaigns that don't include peer-to-peer fundraising pages, including GivingTuesday, Year-End, and some Baby Bottle Campaigns
Getting Started with Your Event
Know your options before setting up your event
Event Setup
A brief overview of the Event Setup process.
Live Check-In FAQ and Troubleshooting Tips
Get help before and during and your event with these frequently asked questions and troubleshooting scenarios
Stripe FAQ
Answers to frequently asked questions about the payment processor.
v4 FAQs: Answers to YOUR questions about FundEasy's new version!
v4 is a complete rebuild of our software to not only release new features and tools, but improve functionality across the board. Learn more here!
Collections
Video Library
Check out these helpful videos! Our video library is in progress; as we continue to create videos, we will add them here.
Policies
Overview & Navigation
Billing
Dashboard
Email Invitations
Column Browser
Manage Registrants
Send Email
Table Chart
Invoices
Name Tags & Labels
Event Sponsors
Donation Widget
Online Payment Processing (Stripe & WePay)
Information about our current partner in online payment processing, Stripe, and our former partner, WePay.