(Read video transcript here.)
Add and edit seat requests
A person can request to sit with another person by adding a name in the seat request field on the registration form.
Admins can add or edit a seat request from the Manage Registrants page by clicking the [v] menu to the right of the registrant's name.
You can also edit seating requests by clicking on the seat request icon. Unfilled seat requests look like a blue chair. Filled seat requests look like a green chair.
In the seat request manager, add or edit the requested person's name in the field at the top of the window.
When you add a seat request to one person in a party, the seat request will show for everyone in the party.
Fill seat requests
Click the seat request icon or the chevron [v] menu to access the seat request manager.
Use the search tool to search for the person who matches the request.
The search is fuzzy, so you can search for partial names or even just a few letters. If the person is found, you can click the button to fulfill the request.
Fulfilling the request will move the person with the seat request to the group the requested person is in.
Note: In hybrid events created with the new hybrid event type, fulfilling a guest's seat request will, if necessary, change their in-person/virtual status to match the group they were moved to. For example, if fulfilling an in-person guest's seat request moves that guest to a virtual group, the guest's status will be changed to virtual.You can add a note if you have other information about this seat request.
Icons for unfilled seat requests are blue chairs. Filled seat requests are green chairs.
If you want to ensure that the guest is never split up from the party they requested to sit with, assign them to the same party.